RETURN POLICY

Last updated April 01, 2022

Thank you for your purchase. We hope you are happy with your order However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Please refer to the exceptions as listed in this section below which are exempt from returns.

RETURN PROCESS

To return an item, please email customer service at support@ainmane.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Coorg consolidated Commodities
Attn: Returns
RMA #
Ainmane Cafe & Specialty Store College Road
Madikeri, Karnataka 571201 India

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Ground or Whole Bean Coffee
● Chocolates
● Products that are opened and original seal is damaged

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Sale items are FINAL SALE and cannot be returned.
● Return period is valid for 14 days after purchase
● Coffee products are excluded from returns unless defective
● Chocolates are excluded from returns unless defective
● Original packing must be intact and sealed without tampering
● Returns shipment costs will be deducted from refunds
● If wrong items are delivered the costs are borne by Ainmane for returns process

QUESTIONS

If you have any questions concerning our return policy, please contact us at:+918971917648 or support@ainmane.com.